Checkout Shopper Registration

Shopper Adds Item and Initiates Checkout

• The shopper adds an item to the cart and clicks Checkout.
• Authentication Check:
  • If the shopper is not logged in, add meta to the pre-order request to enable account registration post-order.
  • Store the shopper’s order number in the session to link the order later.

ESW Checkout Order Creation

• ESW loads the checkout and processes payment after receiving confirmation from SFCC.
• Meta-based Behavior:
  • If registration meta is present, ESW:
    • Injects a shopper registration HTML block on the order confirmation page.
    • Displays a Create Account link to the shopper.
  • If registration meta is not present, only the standard order confirmation page is shown.

Shopper Clicks "Create Account" Link

• On the ESW order confirmation page, when the shopper clicks Create Account:

Case A: Shopper’s Account Already Exists

• Render a login form with the shopper’s email pre-filled.
• Shopper enters their password and submits the form.
• Upon successful verification, link the order with the existing shopper account.

Case B: Shopper’s Account Does Not Exist

• Load an account registration form with:
  • Pre-filled order details.
  • Password fields for new account creation.
• Shopper enters a password and submits the form.
• SFCC registers a new shopper account and links the order with it.

Shopper Initiates Checkout

• A first-time shopper adds items to the basket and clicks the Checkout button.

Prompt to Register

• On the checkout page, the shopper sees a REGISTER NOW button prompting them to register with your brand.

Redirect to Registration Form

• Clicking REGISTER NOW redirects the shopper to a registration form.
• The shopper is asked to:
  • Set and confirm a password
  • The email is automatically captured from their checkout information.

Account Creation

• After submitting the form:
  • A new account is created for the shopper.
  • The account is linked with the email used during checkout.

Prompt to Register

• Returning shoppers see a REGISTER NOW button prompting them to register with your brand.

Redirect to Registration/Login Form

• Clicking REGISTER NOW redirects the shopper to a login or registration form.
• The shopper is asked to set a password.
• The email is automatically captured from their checkout information.

Account Linking

• After submitting the form:
  • If an account already exists with that email:
    • The shopper is prompted to log in with their password.
    • Upon successful login, the order is linked to the existing account.
  • If no account exists:
    • A new account is created and linked to the order.

Create an Order with a New Email

• In the sandbox/staging environment, place an order using a new email address following the ESW checkout flow.
• On the order confirmation page, click the Create Account Registration link.

Place an Order with an Existing Account Email

• Place another order using an existing customer account email.
• On the order confirmation page, click the Create Account Registration link.

Verify Pre-Order Metadata

• Confirm that the Registration-Account-URL link is included in the pre-order request.
• This can be verified via network inspection or logs.
• Example environment:
  zyfl-005.sandbox.us01.dx.commercecloud.salesforce.com

Review that the Registration-Account-URL link exists in the pre-ordered request, as seen below for zyfl-005.sandbox.us01.dx.commercecloud.salesforce.com domain.

"shopperCheckoutExperience": {
    "useDeliveryContactDetailsForPaymentContactDetails": false,
    "emailMarketingOptIn": false,
    "registeredProfileId": null,
    "shopperCultureLanguageIso": "en-US",
    "expressPaymentMethod": null,
    "metadataItems": null,
    "registration": {
        "showRegistration": "true",
        "registrationUrl": "https://zyf1-002.dx.commercecloud.salesforce.com/on/demandware.store/Sites-RefArch-Site/en_US/EShopWorld-RegisterCustomer"
    }
}

Test New Email Flow

• When redirected to the ESW order confirmation page with a new email:
  • Click Create Account.
  • You should be redirected to the registration form page with pre-filled fields.

Test Existing Account Email Flow

• When redirected to the ESW order confirmation page with an existing account email:
  • Click Create Account.
  • You should be redirected to the login form page with the pre-filled email.

Validate Account and Order Sync

• After submitting the registration or login form successfully:
  • You should be redirected to your account.
  • The order should be linked and visible under the newly created or existing customer account.