Flow to Order Confirmation & Payloads

Order flow from confirmation to settlement and payload details

Flow of order

The flow of an order from confirmation to settlement involves several key steps:

Checkout & Payment

Shopper selects delivery method, and enters payment details

  • Delivery Method: Standard or Express with estimated delivery dates
  • Delivery Address: Name, street, city, postal code, country, email, phone, opt-ins
  • Payment: Card details (name, number, expiry, CVV) and consent to ESW terms & policies

Order Confirmation

  • Thank-you page with Order ID, delivery window, masked payment details
  • Addresses (Delivery & Payment) and Order Summary (items, delivery, total)
  • Actions: Save as PDF or Continue shopping

Integration Payloads

  • PreOrderPayload.txt — pricing breakdown, FX, estimated duties/VAT, cart lines
  • OrderConfirmationPayload.txt — final order details (order ID, shopper, items, totals, delivery method)